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Unplugged Games Cafe

Bringing tabletop to the web: a local game cafe built for community and commerce

Unplugged Games Cafe is a board game cafe and retail store serving the local gaming community. eSolve built Unplugged a digital presence that drives foot traffic to the physical location while enabling online sales of games, merchandise, and event tickets, creating multiple revenue streams from a single integrated platform.

Services

  • Full Shopify storefront build
  • Event booking system integration
  • Local SEO optimization
  • Google Business Profile management
  • Email marketing automation

Tech Stack

ShopifyShopify POSGoogle Business ProfileKlaviyoEvent booking integration

The Challenge

Local businesses face a different set of digital challenges than pure e-commerce brands. The website needs to drive in-store visits, not just online purchases. Event promotion and reservation systems need to integrate with the retail operation. And local search visibility is often more valuable than broad organic reach.

Unplugged needed a platform that could sell games online, promote and manage event bookings, and serve as the digital hub for their gaming community, all without requiring a dedicated digital team to maintain.

The Solution

We built Unplugged as a unified digital platform serving the full scope of a modern game cafe operation.

E-commerce integrated with in-store inventory

The online store shares inventory with the physical location through Shopify POS. Customers can buy online for pickup, check in-store availability, or order for delivery. Staff manage one inventory system across both channels.

Event booking that drives repeat visits

Game nights, tournaments, and special events are bookable directly through the site. The system handles capacity limits, waitlists, and automated reminders. Event attendance becomes a customer acquisition and retention channel.

Local SEO as the primary discovery channel

We optimized the site and Google Business Profile for local search terms, gaming-related queries, and event discovery. The cafe now ranks for searches like "board game cafe near me" and "D&D nights [city name]."

Community-building through email

Segmented email lists for different gaming interests (board games, RPGs, card games) allow targeted event promotion. Regular newsletters keep the community engaged between visits.

The Results

3x
Event Bookings
#1
Local Search Ranking
Unified
Inventory System
Growing
Community List

Unplugged Games Cafe operates a digital presence that serves the full business: online retail, event promotion, and community building. The integrated platform requires minimal maintenance while driving measurable increases in foot traffic and event attendance.

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